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Central University Administration

Information Systems (Z/IS)

  1.  University of bamberg
  2. Administration and Institutions
  3. Central University Administration
  4. Central Divisions
  5. Information Systems (Z/IS)
  6. Chip Cards
  7. Guest Card

Guest Card

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Topping-up your card

In order to use above-mentioned services, you must top-up your card at a cash or EC top-up machine. These are available at the following locations and can be accessed during opening hours:

Cash top-up machines:

  • Entrance area Mensa Austra?e
  • Entrance area Mensa Feldkirchenstra?e

EC top-up machines:

  • Entrance area Mensa Austra?e
  • Entrance area Mensa Feldkirchenstra?e
  • near TB2 (Teilbibliothek 2; branch library 2) near the main stairs at Markusplatz 3
  • Entrance area of TB3 (Teilbibliothek 3; branch library 3) at Feldkirchenstra?e 21
  • Entrance area of TB4 (Teilbibliothek 4; branch library 4) at Heumarkt 2
  • An der Weberei 5 (ERBA campus), in the entrance hall, next to the elevator

Please note: Topping-up is free of charge. The current maximum card balance is 70 euros. The University of Bamberg it not liable for money stored on your card. The University cannot transfer any balancs, e.g. when a card is lost or replaced due to technical defects; this is the sole responsibility of the Studierendenwerk Würzburg.

Issuance

To request your Guest card, simply visit one of the University of Bamberg's five branch libraries or in the ERBA library (information desk).

Error message "Fehler 218"

When using your card, the error message “Fehler 218 Eingaberichtung” appears on the terminal screen.

This means that your card is defective/damaged and must be replaced. To determine whether the malfunction is technical, please send your card and a brief explanation via internal university post to Z/IS - ServiceCard Team or contact us by email to arrange to come by our office.

Error message "Fehler 448"

If the error message “Fehler 448 L?schkarte” is displayed when using your card, this means that a transaction between your card and a terminal (e.g. photocopier, EC top-up machine, cah top-up machine, etc.) was not completed correctly. This can happen if your card was removed from the card slot too soon. Your card will be blocked and all payment functions will no longer be available.

To unblock your card, you must reinsert it into the last terminal at which it was still working. First, insert your card into any photocopying terminal. The terminal will now display an error message in the form of a sequence of numbers. This number shows you where the terminal you need to go to is located. A list of terminal numbers is available here(254.5 KB) (german only). Reinsterting your chip card into this terminal should unblock the card.

If your card is still blocked after doing this, or if the terminal was removed (is inactive), please contact the Studierendenwerk Würzburg for help. You can also unblock your card at the tills of University of Bamberg's dining halls und cafeterias.

Guest Card functions

The Guest Card enables you to use the following services (for free):

  • Payment in university dining halls and cafeterias,
  • copying, printing and scanning on university devices,
  • using the chip card lockers in all branch libraries,
  • accessing the ERBA library outside opening hours. Note: The card must first activate and validate your card. To activate your card, please contact the University Library's user department by email. 

Card returns and remaining balance

Please return your Guest Card to the University Library (information desk). A deposit of 15� was charged for the chip card until the beginning of October 2023. To get your deposit back (by bank account transfer only, cash payments are not possible for budgetary reasons), you must complete and sign a return form. The return form is also available at the University Library (information desk). Deposits will be refunded only for cards returned in proper condition.

Please use up the remaining balance on your card before returnin it, or have it paid out in cash by the Studierendenwerk Würzburg:

Bamberg (Studierendenwerk)

Guthabenauszahlung

Studierendenwerk Würzburg, Gesch?ftsstelle Bamberg
Austra?e 37, 2.OG, Zi. 2.015, 96047 Bamberg
phone +49 931 8005-811
By appointment only!

Card Validation

Insert the card into the validation printer's slot. The validation process begins automatically. After completion, please remove the card.

Validation stations are located at:

  • Markusplatz 3 in front of TB2 (Teilbibliothek 2; library branch 2) in the main stairs
  • Heumarkt 2, TB4 (Teilbibliothe 4; branch library 4) entrance area on th right
  • Feldkirchenstra?e 21, TB3 (Teilbibliothek 3; library branch 3) entrance area
  • An der Weberei 5 (ERBA campus), in the entrance hall, next to the elevator